Frequently Asked Questions About Our Shutter Repairs

We cover all of London and the surrounding cities and neighborhoods. If in doubt, give us a call and we’ll let you know whether or not we can attend to your job – 020 3319 6644.

We guarantee that our engineers charge the most reasonable prices you can find. No one can do it better at such an affordable rate than us.

We aim to attend to all emergencies within an hour. If our engineers are all out on jobs and extremely busy, we’ll inform you right away so you won't be left waiting.

The vast majority of issues (97%) are fixed on our first visit. However, if for any reason we’re unable to repair the problem immediately, we’ll secure your premises and be back to fix the problem within 24 hours.

Yes, we do. Call us at 020-3319-6644 for more information!

Yes, although this does of course depend on the type and condition of the brick. We may also need to fit additional steel or timber to act as a support.

All of our work comes with a 12-month warranty.

If your shutters are installed in a commercial area, by law you’re required to have your shutters checked every year (1992 Workplace Regulations for Maintenance of Equipment, Devices and Systems. Schedule). Even if you’re not at a workplace, we highly recommend regular maintenance and service as it helps to spot potential problems before they escalate, and can keep your costs down in the long term.

As a guide, our technician John "Junior" has written together a list of recommendations to keep your shutters lasting for a long time, please feel free to read our Shutter Care Tips.

The main benefit a shutter brings is the fact that it acts as a deterrent. Is it still possible to break in through shutters? Yes. Someone hell-bent on entering can gain access to your property. That said the strong physical barrier of the shutters and its noise when rattled, are two factors enough to put off the majority of would-be burglars.