FAQs

How far do you travel? +

We cover all of London and the surrounding regions. If in doubt, give us a call and we’ll let you know whether or not we can attend to your job – 020 3319 6644

How much do you cost? +

We guarantee our price is the cheapest you’ll find anywhere. How can we be so sure? Simple! We run a price match guarantee that means no one can better us on cost.

How quickly can you get here? +

We aim to attend all emergencies within an hour. If our engineers are all out on jobs and extremely busy, we’ll inform you when you call so you’re never left waiting in the lurch.

What if you can’t repair my shutter right away? +

The vast majority of issues (97%) are fixed on our first visit. However, if for any reason we’re unable to repair the problem immediately, we’ll secure your premises and be back to fix the problem within 24 hours.

Do you also install new shutters? +

Yes, we do. Call us for more information!

Can roller shutters by installed onto brick? +

Yes, although this does of course depend on the type and condition of the brick. We may also need to fit additional steel or timber to act as a support.

What is your warranty period? +

All of our work comes with a 12 month warranty.

Do I need to maintain roller shutters once they’ve been installed? +

If your shutters are installed in a commercial premises, by law you’re required to have your shutters checked every year (1992 Workplace Regulations for Maintance of Equipment, Devices and Systems. Schedule).

Even if you’re not at a workplace, we highly recommend regular maintenance and service as it helps to spot potential problems before they escalate, and can keep your costs down in the long term.

How secure are roller shutters? +

The main benefit a shutter brings is the fact that it acts as a deterrent. Is it still possible to break in? Yes. Someone who’s hell-bent on entering can still gain access to your property. That said, as well as the strong physical barrier that it provides, roller shutters are also incredibly noisy when rattled, so these two factors are enough to put off the majority of would be burglars.

JOHN BARLEY
CEO

020 3319 6644

Having issues with your roller shutters?

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