FAQs

How quickly can you get here? +

We provide emergency roller shutter repair across London and aim to attend all emergencies as fast as we possibly can. We’ll inform you when you call as to how soon we can be on site so you’re never left waiting in the lurch.

How far do you travel? +

We cover all of London and the surrounding regions. If in doubt, give us a call and we’ll let you know whether or not we can attend to your job – 020 3319 6644

How much do you cost? +

We guarantee our price is the cheapest you’ll find anywhere. How can we be so sure? Simple! We offer a number of different packages depending on the urgency of your issue, and we also ensure our engineers are stationed across the capital so that we can always get to your job quickly without having to charge you extra fees for travelling across the country!

Our pricing is always clear and transparent, so you'll never be met with any unexpected surprises.

What if you can’t repair my shutter right away? +

The vast majority of issues (97%) are fixed on our first visit. However, if for any reason we’re unable to repair the problem immediately, we’ll secure your premises and be back to fix the problem within 24 hours.

Do you also install new shutters? +

Yes, we do. Call us for more information!

Can roller shutters by installed onto brick? +

Yes, although this does of course depend on the type and condition of the brick. We may also need to fit additional steel or timber to act as a support.

What is your warranty period? +

All of our work comes with a 12 month warranty.

Do I need to maintain roller shutters once they’ve been installed? +

If your shutters are installed in a commercial premises, by law you’re required to have your shutters checked every year (1992 Workplace Regulations for Maintance of Equipment, Devices and Systems. Schedule).

Even if you’re not at a workplace, we highly recommend regular maintenance and service as it helps to spot potential problems before they escalate, and can keep your costs down in the long term.

How secure are roller shutters? +

The main benefit a shutter brings is the fact that it acts as a deterrent. Is it still possible to break in? Yes. Someone who’s hell-bent on entering can still gain access to your property. That said, as well as the strong physical barrier that it provides, roller shutters are also incredibly noisy when rattled, so these two factors are enough to put off the majority of would be burglars.

TONY PASCAL
OWNER

020 3319 6644

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